Cookie Policy

Retalk.bot believes in transparency about the collection and use of data. This policy explains how and when Retalk.bot uses cookies and similar technologies. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy.

What is a cookie?

Cookies are small text files sent by us to your computer or mobile device, enabling Retalk.bot features and functionality. They are unique to your account or your browser. Session cookies last only while your browser is open and are deleted when you close it. Persistent cookies last until you or your browser delete them or until they expire.

Does Retalk.bot use cookies?

Yes. Retalk.bot uses cookies and similar technologies (like local storage and web beacons). We use both session-based and persistent cookies. Some cookies are set by us (first-party), others by third parties (like analytics providers).

How does Retalk.bot use cookies?

• Authentication & Security: To keep you logged in and secure, and to help detect malicious activity.
• Preferences & Features: To remember your settings and preferences (like language or theme).
• Performance & Analytics: To understand how our site is used and to improve it. We use privacy-friendly analytics (Plausible, Posthog) that do not track you across sites or for advertising.

We do not use cookies for advertising or marketing purposes.

Categories of use

• Strictly Necessary Cookies: Required for the website to function (e.g., session, login, security). You cannot disable these.
• Analytics Cookies: Help us measure and improve performance. These are privacy-friendly and do not collect personally identifiable information for advertising.

What third-party cookies does Retalk.bot use?

• Plausible Analytics (EU): Privacy-focused analytics, no personal data, no cross-site tracking.
• Posthog (EU): Product analytics, privacy-friendly, no marketing use.
• Stripe (EU/US): For payment processing, may set cookies for fraud prevention and session management.

Other third-party cookies may be set if you use integrations (e.g., Slack, Whatsapp) or embedded content (e.g., Google Fonts).

How can you control cookies?

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies may impact the functionality of the site.

If you want to opt out of analytics cookies, you can use your browser's "Do Not Track" feature or block cookies in your browser settings. Retalk.bot does not use cookies for advertising or cross-site tracking.

Do Not Track Signals

Retalk.bot does not track your online activity across other websites, so "Do Not Track" signals do not affect our practices.

Questions?

For any questions about this Cookie Policy, contact help@retalk.bot.